Shipping policy
Shipping Policy
Processing Time
Orders are processed as quickly as possible. Processing times vary by item and will be noted on the product page when applicable.
Shipping Methods & Delivery Estimates
Shipping method options and estimated delivery timelines are shown at checkout. Delivery times are estimates and may be affected by carrier delays, weather, holidays, or events outside our control.
Address Accuracy
Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer.
Tracking
Tracking is provided when available. Once an order has been handed off to the carrier, shipping updates are managed by the carrier.
Lost or Delayed Packages
If a package is delayed or marked delivered but not received, please contact the carrier first and then reach out to us through our website contact form so we can assist.
Damaged in Transit
If your order arrives damaged, contact us within 14 days of delivery with your order number and clear photos of the item and packaging so we can help.